Beauty Depot Online Shipping Guide
We know how important it is to get your beauty essentials delivered quickly and without breaking the bank. That’s why we’ve put together this simple guide to help you find the best shipping options for your order. Whether you’re looking for free shipping, fast delivery, or detailed tracking, we've got you covered!
Free Shipping on Qualifying Orders
Get FREE SHIPPING on orders over $50 with UPS Ground! This offer is available to customers in the contiguous United States (excluding Alaska and Hawaii). Orders under $50 are still eligible for affordable flat-rate shipping. Check the table below for details and examples!
Standard Shipping Rates (Under $50)
Our shipping fees are designed to be straightforward:
| Order Amount | Shipping Fee |
|---|---|
| Orders under $25 | $15 Flat Fee |
| Orders $25 to $49.99 | $10 Flat Fee |
| Orders $50 or more | FREE SHIPPING |
How Shipping is Calculated
Shipping charges are applied based on your subtotal, which is calculated after coupon savings and before taxes.
Examples of Shipping Costs with a 10% Off Coupon
| Original Subtotal | Discount (10% Off) | Final Subtotal | Shipping Fee |
|---|---|---|---|
| $60.00 | -$6.00 | $54.00 | FREE SHIPPING |
| $50.00 | -$5.00 | $45.00 | $10 Flat Fee |
| $30.00 | -$3.00 | $27.00 | $10 Flat Fee |
| $20.00 | -$2.00 | $18.00 | $15 Flat Fee |
Important Shipping Policies
| Policy | Details |
|---|---|
| Carrier | All orders are shipped via UPS only. |
| No P.O. Boxes | We cannot ship to P.O. Boxes. Please provide a physical address during checkout. |
| Order Processing Notification | You will receive an automated email from us when your order is processed and ready to ship. |
| Tracking Information | After processing, UPS will send a separate email around 5 PM EST with your tracking number. |
| Need Help? | If you do not receive a UPS tracking email, please contact us by email. |
Expedited Shipping: UPS 3 Day Shipping
We offer UPS 3 Day Shipping for faster delivery. The 3-day timeframe is calculated by UPS based on the package's weight and destination. We do not control these rates. The 3-day period does not include order processing time (1 to 3 business days).
Examples of Expedited Shipping Timing
| Order Processed | Shipping Method | Delivery Timeframe | Estimated Delivery |
|---|---|---|---|
| Monday | UPS 3 Day Shipping | 3 Business Days | Thursday |
| Wednesday | UPS 3 Day Shipping | 3 Business Days | Monday (Excluding Weekends) |
Shipping to Alaska and Hawaii
Shipping to Alaska and Hawaii is calculated by UPS based on the package's weight and destination. We do not control these rates.
Examples of Shipping Times to Alaska and Hawaii
| Destination | Shipping Method | Delivery Timeframe |
|---|---|---|
| Alaska | UPS Ground | 5-7 Business Days |
| Hawaii | UPS Ground | 7-10 Business Days |
Order Processing Details
| Order Placed | Processing Time | Ready to Ship | Tracking Email from UPS |
|---|---|---|---|
| Monday | 1 Business Day | Tuesday | Tuesday, 5 PM EST |
| Wednesday | 2 Business Days | Friday | Friday, 5 PM EST |
| Friday | 3 Business Days | Wednesday (Next Week) | Wednesday, 5 PM EST |
Estimated Delivery Times by Region
UPS Ground shipping times vary by region. Below is an estimate of how long it typically takes UPS to deliver your order based on your location.
| Region | Estimated Delivery Time |
|---|---|
| Florida & Georgia | 2 Business Days |
| Southeast Region | 3 Business Days |
| Midwest | 4 Business Days |
| North | 5 Business Days |
| California | 5 Business Days |
| Idaho | 6 Business Days |
General Shipping Information
| Information | Details |
|---|---|
| Business Days | Monday through Friday, excluding holidays. |
| Order Cutoff Time | Orders placed after 2 PM EST will be processed the next business day. |
| Processing Time | Orders typically take 1-3 business days to process before shipping. |
| Tracking Your Order | You will receive a UPS tracking email after processing. You can also view past orders on your Account Page. |
Holiday Shipping Policy
| Holiday Season | Recommendations |
|---|---|
| Major Holidays (e.g., Thanksgiving, Christmas) | Place orders early to avoid delays. Shipping times may vary. |
| Sales Events (e.g., Black Friday, Cyber Monday) | Expect longer processing times. Check our FAQ page for updates. |
Returns, Cancellations, and Delivery Issues
| Issue | What to Do |
|---|---|
| Returns or Cancellations | Visit our Return & Cancellation Policy page for complete details on how to initiate a return or cancel an order. |
| Damaged, Stolen, or Delayed Packages | If your package is damaged, stolen, delayed, or not delivered, please: Contact UPS immediately to file a claim: UPS Claim Page. Notify us through our Contact Page so we can assist where possible. Important: We cannot file a claim on your behalf. This is a UPS policy, not ours. |
| Order Not Received | First, check your UPS tracking number for the latest delivery status. If the package shows as delivered but you did not receive it, file a claim with UPS and contact us as well. |
Frequently Asked Questions (FAQ)
| Question | Answer |
|---|---|
| What if my package is delayed? | Check your UPS tracking number for the latest status. You can also contact us for assistance. |
| How can I track my order? | You will receive a tracking email from UPS once your order is ready to ship. You can also view past orders on your Account Page. |
| Do you ship internationally? | Currently, we only ship within the United States, including Alaska and Hawaii. |
| Where can I find more information about payments? | Visit our Payment Policy & FAQ page for more details. |
Nationwide Shipping
We proudly ship to all 50 US states and the District of Columbia, ensuring that no matter where you are, you can access the best in beauty.